Meet the team
The people who’ve lived the problem we’re solving
Heart Bridge Health was built from inside Australian general practice — by recruiters, clinicians, technologists and rural advocates who each watched the old model fail real people, and decided to build the alternative.
A decade inside GP recruitment
Jade Gulliver
Founder & Director
Connect on LinkedInThe problem I couldn’t stop seeing
I spent a decade inside GP recruitment — MedRecruit, Healius, ForHealth, Ochre Health and others — placing hundreds of GPs across Australia’s most competitive markets. I know the compliance frameworks, the fellowship pathways, the billing structures and the provider number application requirements. I also know exactly what keeps breaking placements.
I’ve watched an overseas-trained GP arrive to a clinic with too few patients to fill their days, their visa tied to somewhere that wasn’t what they were sold. I’ve watched a clinic owner sign a $20,000–$40,000 invoice for a doctor who left after six weeks — then do it again, because no one offered them better. I’ve had a doctor cry in my car after a placement fell apart, saying she just wanted someone to help her find somewhere she actually belonged.
The agency model isn’t broken because the people in it don’t care. It’s broken because the structure removes the two people who matter most — the doctor and the clinic — from the conversation until it’s too late to ask the questions that count. I built Heart Bridge Health because I couldn’t keep watching that happen.
“Most breakdowns aren’t caused by missing information — they happen because the wrong person is doing the translating. When an intermediary with a fee to protect sits between two people who need to understand each other, nuance dies in transit.”
Where the instinct came from
At twenty I moved to China alone — before smartphones, before I spoke a word of Mandarin — and taught English for four years in classrooms where trust had to be built without shared language. What surprised me was how fast my reputation travelled: students I’d never met already knew whether I was worth trusting, because the ones before them had told them. Not a brochure. A person, telling another person the truth.
That’s exactly how GP land works. Doctors don’t ask agencies which clinic to choose — they trust the GP in the next suburb. Clinics ask the doctor who worked there last year how they were really treated. Reputation travels through people who have no reason to lie, and it travels fast — which is the entire principle behind our Hearts rating system: visible, verified trust built by the people who were actually in the room.
I know displacement from the inside, too — in China, in the foster children I cared for, and helping refugees find their footing in Australia. It always asks the same quiet question: will anyone help me find my place here? Moving clinics asks it as well. The distance might be twelve thousand kilometres or twelve suburbs; the feeling of arriving somewhere and hoping it will hold you is the same.
“The displacement is real whether the distance is twelve thousand kilometres or twelve suburbs.”
The precision behind it
Closing that gap took two more decades of deliberate work in communication — ethical sales framing with Mary Gober International, SWISH Sales Coaching (the Shark Tank program backed by Dr Glen Richards, Steve Baxter and Andrew Banks), body language through The Lens with Scott Taylor, and precision communication with James Pile, a former U.S. Army interrogator. The common lesson: most breakdowns aren’t caused by missing information — they happen because the wrong person is doing the translating. When an intermediary with a fee to protect sits between two people who need to understand each other, nuance dies in transit.
That insight is the backbone of Heart Bridge Health. Our matching surfaces what actually matters to each side, and Lumi AI asks the questions an experienced recruiter would — without the recruiter standing between the answer and the person who needs to hear it. The goal was never to automate recruitment. It was to remove the layer that was distorting it.
Three decades building business that put people first
Scott Taylor
Chief Executive Officer
Connect on LinkedInScott brings something rare to healthcare: fresh eyes. After more than three decades as a security thought leader and communication expert — and as a leader at Praesidium Risk and Resilience, a global advisory firm working across seven sectors and five continents — he looks at general practice without the assumptions the industry has stopped questioning.
His expertise is people. As the creator of The Lens, and a keynote speaker who has appeared on every major Australian network, Scott has spent his career reading what people actually mean rather than what they say — and teaching others to be seen, heard and remembered.
He has led teams through growth before, and the same instinct now shapes how Heart Bridge Health scales: keeping the doctor and the clinic, not the transaction, at the centre of every decision. He joined to turn a platform doctors already trust into the front door to Australian general practice.
Clinical governance
Dr Siddharth Viswanath
Medical Director
As Medical Director, Dr Viswanath keeps Heart Bridge Health honest to clinical reality. Every matching rule, compliance prompt and pathway in the platform is built to reflect how medicine is actually practised — and clinical governance sits with him.
A practising doctor himself, he champions Heart Bridge Health because he believes a marketplace built by clinicians, for clinicians, is long overdue.
Every chair in a rural hospital
Megan Darby
Rural Partnerships Lead
Connect on LinkedInMegan has stood in rural towns when the doctor couldn’t be found — not as a statistic in a workforce report, but as the person watching patients stop coming and families drive four hours for an appointment that used to be ten minutes away. She’s seen the system from almost every chair in the building: pathology, the specimen lab, the morgue, nursing, paramedicine, emergency ward administration — all of it in regional settings, where one understaffed roster breaks the chain of care for a whole community.
She’s also the founder of 1st Aid M.D., where over fifteen years she’s trained thousands of educators, carers and parents in first aid, resuscitation and mental health response — known especially for making people not just trained, but confident to act when it counts. It’s the same belief she brings to Heart Bridge Health: connecting clinics and GPs directly isn’t just a saving on paper — it’s the difference between a town that keeps its doctor and one that holds its breath.
“I’ve watched what it does to a town when they can’t keep a doctor. That’s not a workforce problem — that’s a community holding its breath.”— Megan Darby
A decade architecting secure platforms
Vishnu Shankar
IT Specialist · Advisory Board
Connect on LinkedInVishnu brings more than a decade as a full-stack developer and software architect to Heart Bridge Health. As CTO at XRii, he led the architecture and engineering teams behind white-label mobile platforms used by brands internationally, building scalable cloud infrastructure across Google Cloud, AWS and Microsoft Azure. His work spans fintech, health, education, SaaS, government and enterprise systems — including React migrations for ANZ Bank — and he is the founder of Chubby Solutions, a software company specialising in custom mobile apps, web applications and cloud platforms.
That depth is what he brings to the platform. When a doctor trusts Heart Bridge Health with their credentials, registration details and career, it runs on secure, high-performance systems built to the standard Vishnu has spent his career engineering. From the advisory board, he keeps security, scalability and platform integrity at the centre of every technical decision.
Built by people who answer their phones
No call centre. No middlemen. Just the people on this page — and a marketplace that’s free for every doctor, forever.